Data Handling
Privacy Policy hum batata hai ke data kaun leta hai. Terms of Service hum batata hai ke aap kya kar sakte ho. Security Policy hum batata hai ke hum data ko kaise protect karte hain. Teeno ek dusre ke saath aligned hain.
LEGAL REFERENCE
pakt20 par aapka privacy hamara zarorui farz hai
Jab aap pakt20 mein account kholte hain, aapka personal information, payment details aur account activity hamara sabse bada zimmedari ban jata hai. Hamara privacy policy saaf batata hai...
Transparent data handlingLocal payment securityAccount control aapke haath mein
Hamara privacy posture aur jurisdiction boundaries
pakt20 par aapka data encryption ke zariye protected rehta hai. Hamara policy Pakistan-based visitors ke liye likha gaya hai jahan local qanoon ijazat deta hai. Hum aapse naam, email, phone number, JazzCash, Easypaisa, SadaPay ya Raast account details collect karte hain taake aap deposits kar sakein aur withdrawals le sakein. Hum aapke account behaviour ko track karte hain taake fraud rokne mein
madad mile. Aapka data hamari internal teams ke paas rahta hai—ham ise third-party advertisers ko nahi dete. Jab aap account band karte hain ya request karte hain, hum aapka personal information secure delete karte hain legal holds ke baad.
Service ki dastiyabi jurisdiction par depend karti hai. Access se pehle local qanoon check karna user ki zimmedari hai.
CONTACT PATHWAYS
Privacy questions ka direct raasta
Team online
Email Support
Aapka privacy question bhejne ke liye hamara dedicated inbox use karo. Hum 24 ghante mein jawab dete hain. Privacy requests urgent hoti hain aur hum usse priority dete hain.
Account Settings
Aapke pakt20 account mein Privacy aur Data tab hai. Wahaan se aap download kar sakte hain apna complete data, cookies preferences change kar sakte ho, ya account delete request kar sakte ho.
Live Chat
Hamara live chat team privacy policy ke baare mein sawalon ka jawab deta hai. Agar aapko samajh nahi aaya koi bhi clause, chat mein poocho aur hum plain language mein explain karenge.
CREDENTIAL SIGNALS
Kyun aap apne privacy ko pakt20 par bharosa kar sakte hain
Verified Encryption
Hamara entire platform TLS 1.2 aur usse upar use karta hai. Login, payments, aur account access sab encrypted hote hain...
Audit Trail
Har JazzCash, Easypaisa, SadaPay ya Raast transaction ka log hamara database mein rehta hai. Agar koi unauthorized activity ho, aap...
Pakistan Jurisdiction
Hamara privacy policy Pakistan ke laws ke tahat likha gaya hai. Agar aapke data ke baare mein dispute ho, aap...
No Third-Party Cookies
Hamara cookie policy sirf hamari lobby aur account functions ke liye cookies use karta hai. Hum aapko Facebook, Google ya...
Data Deletion Rights
Account close karne ke baad, hum aapka personal data securely delete karte hain. Legal holds ya fraud investigation chalne par...
Regular Policy Reviews
Hamara privacy policy har six months mein update hota hai. Jab koi change ho, hum email bhejte hain aur aapko...
POLICY CONSISTENCY
Hamara privacy approach: Terms of Service aur Security Policy ke saath kaisa align hai
Payment Information
Privacy mein likha hai JazzCash, Easypaisa, SadaPay aur Raast details encrypted hoti hain. Terms mein likha hai hum iska misuse nahi karenge. Security mein likha hai encryption key vault kahan store hota hai.
Account Closure
Privacy Policy batata hai account band karne ke baad data delete kaise hota hai. Terms Policy batata hai closure ke baad aap kya nahi kar sakte. Security Policy batata hai deletion process kaise secure hoti hai.
Third-Party Sharing
Privacy mein likha hai hum data kaun ko dete hain—payment processors ke siwa kisi ko nahi. Terms mein likha hai iska exception kaunsa hai. Security mein likha hai inka data transfer kaisa encrypted hota hai.
User Rights
Privacy mein likha hai aapka data access, correction aur deletion ke rights. Terms mein likha hai inhe kaise exercise kar sakte ho. Security mein likha hai aapka request kaisa process hota hai.
Legal Holds
Privacy mein likha hai fraud investigation mein hum data retain kar sakte hain. Terms mein likha hai iska legal basis kya hai. Security mein likha hai kaise investigation records protected hote hain.
Updates aur Notification
Privacy Policy jab change hote hain, hum notification bhejte hain. Terms update hone par likha hai aap accept ya decline kar sakte ho. Security Policy changes urgent nahi hote lekin transparency mein likha ho jata hai.
Privacy-first features jo aapka pakt20 experience define karte hain
One-Click Account View
Dashboard mein Privacy Center hai. Wahaan aap apni personal data dekh sakte ho, cookies settings control kar sakte ho, aur delete requests kar sakte ho. Sab kuch one place mein, jab aap login hote hain.
Payment Method Masking
Jab aap JazzCash, Easypaisa, SadaPay ya Raast se deposit karte ho, hamara system sirf last 4 digits display karta hai. Full account number encrypted rehta hai. Statement mein bhi sirf masked version likha hota hai.
Session Timeout
Agar aap 15 minute inactive rahte ho, session automatically logout ho jata hai. Isse agar aapka device kisi aur ke haath mein chla jaye, aapka account secure rehta hai. Aap timeout duration apne preferences mein change kar sakte ho.
Withdrawal Verification
Jab aap paise nikalne ke liye request karte ho, hum OTP bhejte hain aapke registered phone number par. Sirf OTP verify karne ke baad withdrawal process hota hai. Ye fraud se protection deta hai.
Device Fingerprinting
Hamara system aapka device ka unique identifier store karta hai. Agar koi doosra device aapke account se access kare, hum aapko alert bhejte hain. Aap unauthorized device ko remotely logout kar sakte ho.
Privacy Dashboard Reports
Har mahine, aapke email par data access report aata hai. Usmein likha hota hai kaun sa data access hua, kaun se devices se login hua, aur kaun sa payment successful hua. Transparency hamara principle hai.
Privacy ke baare mein aapke sawalon ke jawab
Account band karne ke baad, hum aapka personal information 30 din mein securely delete kar dete hain. JazzCash, Easypaisa, SadaPay aur Raast account details immediately remove ho jate hain. Legal hold ya fraud investigation chalne par hum essential records rakh sakte hain.
Nahi, hum aapka personal data kisi bhi external ad network ko share nahi karte. Sirf hamara payment processors aur fraud prevention tools ko minimal data milta hai jo strictly transactions handle karte hain. Aap apne cookie settings mein third-party tracking disable kar sakte ho.
Hamara end par encryption strong hai, lekin JazzCash account aapka responsibility hai. Hum aapko recommend karte hain strong password rakho, public WiFi par login na karo, aur OTP kisi ko na dो. Agar aapka pakt20 account compromise ho, contact support ko turant jawab detay hain.
Withdrawal OTP aapke registered mobile number par SMS mein aata hai. Agar aapka phone change ho jaye, Privacy Center se apna phone number update karo. OTP sirf 10 minute valid rahta hai, phir expire ho jata hai. Kabhi bhi OTP kisi ko share na karo.
Jab policy update ho, hum email bhejte hain aur dashboard par notification likhai deta hai. Aap Privacy Center mein naya policy padh sakte ho. Agar aap update se agree na karo, aap account band kar sakte ho. Aapko 30 din ka time diya jata hai final decision ke liye.
Nahi, hum aapki GPS location track nahi karte. App sirf aapke general region ko pata lagta hai withdrawal aur deposit rules ke liye—iska matlab hai kaunsa ilaqah supported hai. Aap location sharing settings mein phone se disable kar sakte ho; hamara access nahi hoga.
Account mein Transactions tab ho ta hai. Wahaan last 2 saal ka pura history dekh sakte ho—deposits, withdrawals, sab. Ager aapka account band ho jaye, hum aapko 6 months ka download option dete hain taake aap apna records save kar lo. Iska baad encrypted archive band hota hai.